Customer Connections Blog
Archive for March, 2011
Using Technology as an Enabler to Redesign, Not Reinvent, Public Services
Posted on 22. Mar, 2011 by Guest Blogger Richard Giblin.
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This week I will be speaking at the Redesigning Local Services: Change for the Better Conference in London. My presentation, “Technology: Redesign, Not Reinvent,” explores the strong connection between technology and location-aware online services, and explains why creativity and innovation need to be utilized to reduce public spending. For those unable to attend here’s a [...]
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